On Monday, we contacted WCH about the breakdowns that had been extant since the weekend (0ne lift in each building) and also asked a number of questions. At the time of writing, none of the questions had been answered and we are aware that at this moment, both lifts in Abbey View are now out of order (we are waiting for confirmation of the status of the cars in Munden View).
The trust has published this on their website:
Lifts at Abbey and Munden View
We are aware that the lifts at Abbey and Munden View have been experiencing technical difficulties over the last few days, resulting in lift breakdowns. We’re really sorry for any inconvenience this has caused and are working hard to resolve these issues. Senior engineers from our lifts contractor, Temple Lifts, will be on site shortly, as well as members of our staff.
If you have any specific concerns or requirements, please get in contact on 0800 2182247 and we will do our best to help.
The MRA are doing what we can do keep the pressure on the Trust; all four lifts were fully refurbished within the last year and as far as we are concerned, should not be subject to such catastrophic failure. We are aware of an eyewitness report that someone from Temple Lifts was seen leaving site yesterday at approximately 4.15pm. sat in his van for a short time on the phone and drinking, then drove off. The lack of meaningful communication from the newly renamed “Watford Community Housing” is shameful.
If you, or anyone you know is affected by this breakdown, please can they make their specific situation know to WCH on the number above, or contact us and we’ll collate the complaints and send them all with our concerns.